Our chocolate boxes and gift items are shipped with Royal Mail's Tracked 24 Service or by our next day courier, APC Nextday (Delivered on weekedays only.)
1. IMPORTANT: Please note that the last postal collection for your chocolate gifts, from our factory in Orton village is at 15.30 hrs each week day. We do not have a postal collection on Saturdays. We need to receive your order at least two hours before this time, if the parcel needs to be dispatched that same weekday - otherwise it will be sent in the next available post collection after that. Please note that parcels sent by Royal Mail's Tracked 24 Service are not guaranteed to arrive the next working day, so we would ask that you pay the extra for Special Delivery/Overnight APC Couriers if you require a delivery on a specified date or by that date. In the period from the second week in December until Christmas we may require additional notice from you due to seasonal order volumes. Please note deliveries to the Isle of Man and the Channel Islands are subject to local delivery services and may also be subject to delays due to Customs.
2. Our UK delivery rates, by Royal Mail's Tracked 24 Service, are as follows:
Delivery by Royal Mail Tracked 24 ( a very good chance (about 95%) of arriving next day but not guaranteed) or by Courier Service (if over 2kg of parcel weight): £6
For an extra £6 charge on top of the standard delivery price (£12 in total), Royal Mail Special Delivery or our Couriers, APC, will deliver on a specified weekday (Monday to Friday). (Please note that in the peak 2 weeks before Christmas or during inclement weather, these services may be subject to delay which is outwith our control).
1. Overseas Air Mail - Rates are based on the weight of goods, and are calculated at the checkout stage. Delivery to destinations in Europe take on average of 2 to 3 working days and the Rest of the World 4 to 5 working days. Unfortunately, we cannot guarantee to deliver on a specified day for any overseas items, so please allow plenty of time.
2. Delivery Zones - We deliver your chocolate gifts in the United Kingdom, (including Northern Ireland, The Channel Islands , The Isle of Man)and the Scottish Islands. For overseas chocolate gift delivery, we deliver to Europe, USA, Canada, Japan, Australia and New Zealand. It may be possible for us to deliver to other countries not listed here, but please contact us first.